Help Center
Getting Started on Tveni
Creating an Account (5)
I can’t access my account - what should I do?
Can I have multiple Tveni accounts?
Can I use Tveni without verifying my email or phone number?
Do I need a photo to create an account?
How do I sign up for Tveni?
Profile Setup & Customization (5)
Why was my profile photo rejected?
How do I make my profile stand out?
Can I hide my profile from certain users?
What kind of photos are allowed?
How do I edit my Tveni profile?
Finding Matches (5)
Why am I seeing people far away?
How do I improve my match results?
How can I change the location on my profile?
Can I search for specific users?
How does Tveni’s matching system work?
Messaging & Connections (6)
Why does no one answer my messages?
Why can’t I message someone anymore?
Can I see if someone read my message?
How do I delete a message or chat?
Can I send photos or videos in chat?
Safety & Reporting (5)
Can I block someone?
How do I report a fake or suspicious profile?
What should I do if someone is harassing me?
Are Tveni profiles verified?
Does Tveni share my personal information?
Account & Privacy Settings (5)
What happens when I block someone?
How can I change Interface Language?
How can I manage my Privacy?
Can I temporarily hide my profile?
How do I delete my account?
Tveni Premium & Features
Premium Membership (5)
What is Tveni Premium?
Do Premium features work on all devices?
What benefits do Premium members get?
What if I have trouble paying?
How do I subscribe to Premium?
Credits (5)
Manage Your Credits Easily
Send Virtual Gifts
Make Your Profile Shine
How to Get Credits
What Are Tveni Credits?
Using the Tveni Calendar (5)
Adding a New Event
Viewing Your Schedule
Editing or Removing Events
Event Visibility & Participation
Staying Notified & Up‑to‑Date
Support & Community Guidelines
Account Help & Troubleshooting (5)
The app keeps crashing - what can I do?
How can I recover a deleted account?
Why was my account suspended?
I didn’t get my verification code - what now?
Why can’t I log in?
Privacy & Data (5)
Does Tveni sell my information?
Can I hide my online status?
How long does Tveni store my data?
Can I download my data?
What personal data does Tveni collect?
Community Rules & Moderation (5)
How does Tveni keep the community safe?
Why was my post or comment removed?
Can I appeal a ban?
What happens if I violate community rules?
What kind of behavior is prohibited on Tveni?
Master Your Experience
Tveni Dating Tips & Tricks (5)
How to write a great introduction
The art of conversation on Tveni
Last-Minute Date Ideas That Impress
Safe Dating Tips for Finding Love Online
Why Good Photos Matter for Your Content
Easy Safety & Tech Help (7)
Find Reliable Safety Tips and Guides
Quick Fixes for Your Tech Problems
Easy Tech Tips for Everyday Tasks
Quick Ways to Block Unwanted Contacts
How to Block Any Profile in Minutes
Connect & Respect on Tveni (5)
Keep It Friendly: Community Guidelines
Be Real: The Path to Genuine Connections
Why it's important to be thoughtful
Kindness Is Free: Share It Every Day
Easy Ways to Show Respect to Others